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Terms and Conditions

Delivery

We offer fixed delivery rates anywhere in the world with Canada Post

  • In Canada, a price of $ 5.95 CAD will apply to orders under $ 59 CAD
  • In the United States, a price of $ 15.99 CAD will apply to orders under $ 100 USD
  • Internationally, a price of $ 24.99 CAD will apply to orders under $ 200 CAD

We also offer Express Shipping to our Canadian customer.

  • Two days delivery across Canada  for $ 14.99

Win in Health ensures that each parcel is carefully prepared and protected to limit damage during transportation. Win in Health cannot be held responsible for delivery delays incurred by the carrier. Ownership and responsibility are transferred from Win in Health to the customer as soon as the parcel is given to the carrier. Products are carried at the client's risk. The customer must check the parcel condition upon delivery, prior to opening the package. All open package can not be reported as damaged and will be under the client's responsibility.

The products are delivered to the address given by the customer on the order form. In no case will delivery be made to a PO Box. In the case of customer error on the delivery address, additional fees for referral of the parcel or address modification will be charged.

In Canada, Canada Post provides delivery on business days. A shipping confirmation is sent to the customer with the package tracking number. It is possible for the client to track his package via Canada Post at www.canadapost.caShipping fees are free for all orders of $59 and over before applicable taxes. Exceptionally, for customers requesting delivery in areas located further away (Newfoundland and Labrador, Nova Scotia, Prince Edward Island, and the Northwest Territories, Nunavut and Yukon) shipping will be charged at $19.99. Shipping will be free for all orders over $100.00.

For international orders, Canada Post is responsible for transportation to the border, where it will be handed over to a local carrier. To obtain a tracking number, Xpress Post shipping option must be chosen by the customer incurring additional cost.

Acceptance of Terms and Conditions

These general conditions of sale apply to all orders placed on the website https://wininhealth.com. The order validation of a product offered on the site https://wininhealth.com implies express acceptance by you of these general conditions of sale, without the requirement of your written signature. These general conditions of sale govern the contractual relationship between the company Win in Health and the client, both parties accepting them without reservation. These general conditions of sale prevail over all other conditions contained in any other document, except as otherwise expressed with prior written consent. Win in Health reserves the right to modify these terms of sale at any time without prior notice.

Orders

The orders are effective at the receipt of payment by Win in Health. Any order implies acceptance without limitation or qualification of these terms and conditions. When the client had placed his order and processed the payment, it is considered to have accepted knowingly and without reservation, these general conditions of sale. The client also agrees to accept the content of the order including prices, volumes, and quantities of products offered for sale.

Once payment mode is selected, you must pay for your order to conclude a firm and final contract of sale between you and https://wininhealth.com. Win in Health reserves the right to cancel any order from a customer with whom there may exist a dispute over payment on a previous order, without prior notice or detailed explanation.

Products

The https://wininhealth.com site agrees to give a faithful picture of the products available for sale, however the photographs, text, graphics, product data sheets are informative and not contractual.

Availability

Orders are processed according to products availability. Under exceptional circumstances or high demand, additional delays may be necessary for order processing. In all cases, the update of the order and shipment will be made in your account.

Price

The product prices are in Canadian dollars (CAD), prior to applicable taxes, according to the purchase location. Prices do not include shipping or import duties and customs fees. For more information, refer to the " Taxes" section. Shipping charges will be added to the order at the time of final payment. Prices are those in effect at the time of order and are subject to change at any time, without prior notice.

Taxes

In Canada, shipping, federal tax (GST) and provincial taxes will be added to the order. The price indicated in the order confirmation is the final price that will be charged to the client, using the selected payment method.

For orders shipped outside of Canada, no taxes will be charged by Win in Health. However, import duties and customs fees of the country can be charged at the border entrance. These import duties and customs fees are the client’s responsibility and must be paid by the client. We are not required to check and inform you of import duties and customs fees. Win in Health cannot be held responsible for such fees. No reimbursement request for these fees will be accepted by Win in Health. It is the customer's responsibility to check those fees with the competent authority of the destination country, prior to payment.

Shipment

Product in stock will be shipped within 1 to 2 business days following receipt of payment by Win in Health. Unavailable products are usually shipped withing 10 to 20 business days. In this case, tcustomer will be informed of delayed shipment by Win in Health.

 

Purchase by Underage Persons

Win in Health authorizes underage persons to buy their products. To proceed with payment of the order, the underage customer must have a credit card or ask a parent or legal guardian to proceed to payment. Any order by a minor can be done in person, in store.

Partial Invalidity

If one or more of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, the other provisions shall remain in full force and effect.

Litigation

Win in Health products are subject to Canadian law and registered on Health Canada Licensed Natural Health Products Database. Win in Health cannot be held liable for damages of any kind that might result from improper use of their products. At all times, Win in Health’s responsibility will be limited to the amount of the order and cannot be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of issues in implementing this contract, the customer has the opportunity and is strongly encouraged to seek an amicable solution before considering legal action. Claims or disputes will always be received with goodwill, since good faith is always presumed with those who take the time to explain their situation. In case of dispute, the customer should first contact the company to obtain an amicable solution.

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