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Although all substances are certified and originate from selected suppliers, further analytical testing during each manufacturing stage – from raw material to finished remedy – is conducted by the control laboratory. Chemical, physico-chemical, microbiological and pharmacognostic analyses are part of routine quality control of the starting materials. It includes testing of purity, identity and content as well as the determination of physical parameters.
The high quality standard of products manufactured by Dr. Reckeweg is due to a manufacturing process based on the Homeopathic Pharmacopoeia (HAB), the Deutsche Arzneibuch (German Pharmacopeia) and the Europäische Arzneibuch (European Pharmacopeia) and following all national and international production guidelines. High-quality products, especially if they are manufactured according to traditional methods, require the most advanced filling and packing technologies. Fully automated filling and packing lines prevent any physical contact between staff and product, thus guaranteeing absolutely hygienic drugs. Combined, all these measures in manufacturing and quality control provide medical practitioners and patients with preparations of reproducible high quality.
High-class quality products, in particular if they are produced according to traditional procedures, require most modern filling and packaging technologies. Fully automated filling- and packaging lines avoid any physical contact between staff and product thus guaranteeing absolutely hygienic production of the remedy.
The system of quality control at Pharmazeutische Fabrik Dr. Reckeweg & Co. GmbH is based on strict raw material inspection, extensive in-process verifications and final inspections.
These controls consist of inspection of manufacturing protocols, regulating all intermediate stages including raw materials and the monitoring of filling and packaging. Emphasis during those controls is put on the systematic in-process analysis of the raw materials (e. g. measuring of temperature, time of mixing, trituration duration and alcohol contents during bulk goods manufacture, documentation of the production process) since the detection of active ingredients in finished products of homeopathic remedies is impossible after a certain stage of dilution.
Part of the quality assurance system is also the documentation of all production- and testing protocols which are stored as batch-related reports for a period of more than five years. In addition, Dr. Reckeweg conducts stability studies on a regular basis in order to guarantee a consistent quality of the preparations. This interaction of manufacturing process and quality control provides practitioners and patients with products of a reproducible high quality standard.
The manufacture of homeopathic remedies
Mother tinctures, D- and C-Potencies-
At Dr. Reckeweg, potentization – the decisive production step solely applied in homeopathy – is deliberately performed manually, i. e. without using any mechanical aids. Manual succession in accordance with Hahnemann’s multi vessel system has a long tradition, a tradition that has been tried and trusted and thus will be preserved.
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If you would like to exchange any of your products that you have purchased or get a refund, here are our exchange and refund policies.
No opened product or product whose container is broken, punctured or damaged by the customer will be accepted for exchange or refund, without prior written agreement between the customer and Win in Health.
The customer has thirty (30) working days, from the date of receipt recorded by the carrier, to request a return authorization. Any return request must be sent to Win in Health by e-mail at info@wininhealth.com.
The return is at the expense of the customer unless conditions are met.
The return authorization number must be clearly written on the package.
The products must be returned to Win in Health in perfect condition for resale in their original condition, duly sealed with a copy of the original invoice.
Return must be made by a registered carrier, providing a tracking number and insurance for the value of the product.
In the event of a refund, the amount of the cost of the product and taxes will be credited on the basis of the original method of payment, within 48 hours of receipt of the package by Win in Health.
Confirmation will be sent by email.
The transaction on the credit card statement can take up to 48 to 72 hours after the reimbursement by Win in Health.
The delivery costs will be credited.
In the event of a return of orders to Win in health from outside Canada, taxes and customs fees will be billed at the Canadian border. The customer will have to pay customs fees and taxes.
The amount of these taxes will be deducted from the refund.
For the exchange of products, the customer must pay delivery charges to return it to Win in Health in certain extant.
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